A podcast for library professionals and anyone interested in the digital publishing industry. In each episode, Hoopla’s Jeff Jankowski and Ann Ford dive into current trends and share valuable insights.
Episodes
Thursday Aug 07, 2025
Thursday Aug 07, 2025
In this episode, we explore why libraries need better KPIs to measure digital success and how traditional metrics like checkouts and door counts fall short. We discuss shifting focus toward community reach, engagement, and retention—while examining the impact of power users on usage data.
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