A podcast for library professionals and anyone interested in the digital publishing industry. In each episode, Hoopla’s Jeff Jankowski and Ann Ford dive into current trends and share valuable insights.
Episodes
Thursday Dec 04, 2025
Thursday Dec 04, 2025
Join us for a special retrospective as we celebrate Hoopla’s biggest achievements of 2025. From expanding BingePass and SeasonPass offerings for libraries to the creation of Instant bundles and forging new partnerships with organizations like the Urban Library Council, this year marked a bold step forward. We also advanced discoverability of the Hoopla collection and championed pricing advocacy—efforts that led to more Bonus Borrows and greater value for libraries and their communities. The year was all about empowering libraries and redefining digital engagement.
Wednesday Nov 12, 2025
Wednesday Nov 12, 2025
Hear directly from someone on the front lines of library advocacy. Ellen Paul, Executive Director of the Connecticut Library Consortium, joins us to share how libraries are protecting equitable access to eBooks and championing patron rights.
Friday Oct 03, 2025
Friday Oct 03, 2025
Libraries are grappling with shrinking catalogs, rising license costs, and unsustainable holds. Ann Ford and Jeff Jankowski share how libraries can regain control through smarter budgeting, streamlined operations, and stronger patron engagement.
Thursday Sep 04, 2025
Thursday Sep 04, 2025
In this episode, we continue exploring how libraries can use data to drive impact. Our guest, Michael Holton, Vice President of Product Management at Hoopla, shares how tools like Enhanced Circulation Reporting and the Patron Growth Report help libraries make smarter decisions and better understand patron behavior. Tune in to discover how these innovations are shaping the future of library services and empowering leaders with actionable insights.
Thursday Aug 07, 2025
Thursday Aug 07, 2025
In this episode, we explore why libraries need better KPIs to measure digital success and how traditional metrics like checkouts and door counts fall short. We discuss shifting focus toward community reach, engagement, and retention—while examining the impact of power users on usage data.
Thursday Jun 05, 2025
Thursday Jun 05, 2025
In 2019, 76% of the audiobook licenses purchased by libraries were perpetual. By 2024, however, 64% of the licenses purchased were metered. A metered license is one that expires after a set period—typically 12 or 24 months—rather than being owned indefinitely. In this episode, Ann and Jeff discuss how this shift in licensing models affects cost per circulation, return on investment (ROI), and the overall composition of a library’s audiobook collection.
What are the hosts reading?
Jeff is reading Malcolm Gladwell's Revenge of the Tipping Point, which is available through Hoopla Flex. Ann is enjoying the mystery, At Loggerheads by Kristen Ness.
Related links
Navigating the Digital Publishing Landscape (Blog Article)
2025 American Library Association Conference
Monday May 05, 2025
Monday May 05, 2025
Ann and Jeff discuss the inspiration behind the Hoopla platform and its pay-per-use model. The discussion also touches on patron expectations, pricing, and how the service will continue to evolve.
Average cost per circ on Hoopla (2013-2024)